Title: Logistics Order Specialist

Location: Baltimore, MD (On-site)
Schedule: Monday-Friday, 8:30AM-5:00PM
Pay: $16-$18/hr
Type: Contract-to-Hire, Full-Time, Hourly

About the Role

Our client is seeking a Logistics Order Specalist to support a fast-paced operations team. This role focuses on entering customer orders accurately, responding to inquiries, and ensuring smooth communication between internal teams and external partners. Candidates should be detail-oriented, organized, and comfortable working in a high-volume environment.

Key Responsibilities

• Enter customer orders with strong accuracy and attention to detail
• Respond to phone and email inquiries from customers and internal departments
• Support issue resolution and escalate concerns when necessary
• Maintain accurate records and documentation
• Prioritize daily tasks based on urgency
• Assist with general administrative and reporting tasks as assigned

What We're Looking For

• 1-3 years of administrative, data entry, or customer service experience
• Strong computer skills and proficiency with Microsoft Office (Outlook, Excel, Word)
• Excellent communication and problem-solving abilities
• Strong attention to detail and accuracy
• Ability to multitask and stay organized in a fast-paced environment
• Reliable attendance and professionalism
• Coachable, team-oriented attitude

Preferred (not required):

• Experience with order entry or data management systems
• 10-key/data entry experience

Work Environment

• On-site office setting
• Collaborative team environment
• Occasional overtime may be required

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.